Customer Service: 416 789-7088
Follow Us:
Toronto showroom
Welcome to The Bunk House: Login |  Registration

FAQ

ORDERING ON-LINE

Bunk Beds

What ceiling height do I require?

A standard 8 foot ceiling is generally required. This height provides enough room for the child or adult sleeping on the top bunk to comfortably sit up.

What is the weight capacity for our bunk beds?

The weight capacity for the top bunk bed of most of our bunks is 400 to 450 pounds.

 

Beds

What is a trundle bed?

A trundle bed, also called a trundle, is either a platform or a 4 sided box on swivel wheels that wheel in out and out from under a bed or bunk bed.  A trundle is not attached to the bed or bunk bed. It accommodates a trundle mattress.  See individual trundle descriptions for more information.

Safety

What is the minimum age for a child to sleep on the top of bunk bed?

The minimum age for a child to sleep on the top of bunk bed is generally five to six years of age.  There is no prescribed age for the lower bunk.

 

 

Do your bunk beds meet all safety standards?

All of our bunk beds meet the most stringent safety standards and will accommodate 400 to 450 pounds per bed.

Toronto Store on Tycos Drive

Why aren't all of your bunk beds availailable for sale on-line?

We currently offer for on-line sale, both bunk beds that are in stock or that can be quickly fulfilled by our suppliers.  

 

 

 

 

 

Shipping

Can I get my furniture assembled if I live outside of the Greater Toronto Area?

We can provide assembly service by our own delivery team in areas in southern Ontario. We also have furniture assembly companies in cities outside of the Greater Toronto area.

 

 

 

 

Pickups

Warranties

What is your warranty?

All of our products are warrantied by the manufacturer against manufacturer defects for one year under normal use from the date of delivery or pick-up . Mattress warranties are generally longer. 

Return Policy

What is your Return Policy?

Please see our Returns and Exchanges section (at the bottom of each page),